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NEW! - Keywords For This Page:   Staring An Organizing Business - Marketing / Publicity - Business Planning - Small Business - Home-Based Business - Career - Business Policies - Finances


Frequently Asked Questions About Our Training Program

Q: HOW DOES YOUR TRAINING PROGRAM WORK?

A: With our training / coaching / mentoring programs, you can choose whichever format suits your learning style best. This comprehensive program is broken up into twelve course MODULES, each one covering a different business or organizing issue. You may either elect to take these courses in DOWNLOADABLE written format -- you will submit your homework assignments by email once completed (comes as MS Word files, but we can also send them to you as PDFs or printed copies if you need them). You select the modules you wish to take, pay for your purchase, immediately download your courses, and complete each assignment at your own pace. No classes to attend, no lost time at work, no travel costs. Or if you prefer more interactive learning, select the COACHING program, which includes 12 one-hour weekly phone sessions with me. Finally, there is the MENTORING option, which includes both the written homework and coaching -- a comprehensive learning option that puts all the areas of your brain to work!

Q: WHY DO I NEED TRAINING? I KNOW HOW TO ORGANIZE!

A: Most organizers already know how to organize themselves -- but many of them don't have the tools to be able to successfully TEACH those skills to a client -- and do it in such a way that the client will be able to get and stay organized over the long run. We help you to turn your great organizing ideas into a practical and systematic METHOD that can be customized to each client’s needs, and easily replicated again and again. You also have to know how to deal with clients with different views and opinions, clients who are struggling with personal problems, and clients who might have A.D.D. or chronic disorganization issues. Not everyone is going to want the same system you use in your own home or office, so it's about being able to CUSTOMIZE your systems to suit their individual needs. That's what we teach you how to do.

Q: WHAT IF I'VE NEVER RUN A COMPANY BEFORE?

A: Many organizers lack the BUSINESS background to succeed as an entrepreneur. We also offer the practical tools necessary to make sure that you run your business legally, that you can successfully market your services, and that you know how to deal with both difficult and routine client issues that might come up. All of our 12-session training / coaching / mentoring programs include a series of toolkits that provide you with hundreds of TEMPLATES, sample agreements, invoices, contracts, tracking sheets, and forms that you can use in your business -- much better than re-creating the wheel! We teach you how to be a better business person so that you can be a better (and more PROFESSIONAL) organizer.

Q: WHAT DO YOUR CLASSES COVER?

A: We focus on every major issue related to business start-up and skill DEVELOPMENT -- client relations, marketing, financial issues, legal concerns, organizing technique, developing credibility, and defining your own personal organizing philosophy. See our course outline for a detailed DESCRIPTION of each module.

Q: WHAT IS INCLUDED WITH EACH WRITTEN ASSIGNMENT?

A: Each course (approximately 20-30 pages long) includes a:
  • detailed DISCUSSION of the topic at hand -- covering important organizing and entrepreneurial concepts, offering practical business and organizing tips, explaining the rationale behind different ways of working with clients or running your company, and pointing out potential problems you might run into


  • set of HOMEWORK assignments -- interactive exercises (some situational, some analytical) that test your problem-solving abilities, understanding of how to practically apply organizing techniques with your client, and business skills -- as well as role playing that asks how you would handle certain situations either running your company or working with clients


  • REVIEW and written commentary on your assignments -- a personal and in-depth look by a veteran Professional Organizer at your answers and submissions, including a recognition of areas where you are headed in the right direction, expanded ideas for developing your services and company structure, and suggestions for overcoming difficulties you might not have recognized


  • BIBLIOGRAPHY of additional relevant books, articles, and publications

Q: WHAT HAPPENS WHEN I COMPLETE MY ASSIGNMENTS?

A: Once you have finished each assignment, you will submit an emailed copy of your HOMEWORK back to us according to the enclosed instructions. Your work will then be reviewed by an experienced Professional Organizer (a Golden Circle Member of the National Association Of Professional Organizers) -- who will send you helpful comments and suggestions . This review is not like getting a "grade" -- there is no passing or failing. It's more like written COACHING -- your instructor will point out potential pitfalls you might not have recognized, solutions and techniques you might not have thought of, and issues you need to be aware of as you proceed (with a business decision, a client appointment, a marketing effort, etc.) -- as well as places where you are right on track. And of course, if you decide that you want to upgrade to a package that includes the weekly phone sessions, you may do that at any time.

Q: WHAT IF I ONLY WANT TO TAKE ONE OR TWO CLASSES?

A: That's fine -- our program is designed to be flexible. While there are pricing incentives for enrolling in 6 sessions or the entire 12-session course (see our package deals) you may certainly choose to enroll in any NUMBER of modules in any ORDER that you wish. Customize your own training experience if you wish. For example, if you have experience organizing but have never run a business, you may want to focus on the sessions related to setting up your company, marketing, and developing your business policies. On the other hand, if you have run a company before but never worked directly with clients, you may wish to center your training on lessons that deal with organizing technique, your first appointment, and dealing with difficult clients.

Q: WHY WOULD I WANT TO TAKE THE FULL 12 SESSIONS?

A: Signing up for the complete 12-module course will save you a lot of money ($240 off the cost of taking 12 sessions individually.) You are also guaranteed to get a comprehensive training in the running of an organizing business. You get a free hour of phone coaching and all four of the toolkits free as well. And when you complete the full 12-session course, you will receive a CERTIFICATE of graduation from the "www.OnlineOrganizing.com Academy" to include in your credentials. Best of all, we have an organizer REFERRAL service that you can join for at our referral network, allowing you to start building your client base right away. All you have to do is tell us what kinds of clients you want to work with and in what area, and we will start sending you referrals!

toolkit combo 6-session training basic start-up business coaching full 12-session training mentoring complete business success
# of training lessons - 6 - - 12 12 12
business toolkit X - X X X X X
appointment toolkit X - X X X X X
bookkeeping toolkit X - X X X X X
marketing toolkit X - X X X X X
phone coaching - - - 12 hours 1 hour 12 hours 12 hours
unlimited email access - - - X - X X
website design - - basic - - - deluxe
logo design - - X - - - X
savings (compared to regular price) $40 $51 $166 $191 $241 $441 $516 (best value!)


Q: DO YOU REQUIRE A REGULAR CLASS SCHEDULE?

A: Nope -- we're flexible. Whatever training / coaching / mentoring program you choose, you are under no time constraints. Complete your downloadable "do-at-home" assignments at your own PACE, complete lessons as they become APPROPRIATE to your business, and submit them as you finish -- it doesn't matter if it takes you a day or a month or a year! Coaching sessions can be scheduled weekly, bi-weekly, monthly, whatever you prefer. It's your training -- you decide how it will best serve you!

Q: WHAT IF I NEED EXTRA HELP WITH A SUBJECT?

A: We also offer companion coaching programs to complement to our online training program. During each coaching session, you will spend one hour on the phone with an experienced Professional Organizer (a Golden Circle Member of the National Association Of Professional Organizers). This is your chance to discuss specific QUESTIONS or concerns about the lesson at hand -- about running your business, dealing with clients, or organizing technique. Coaching is offered as a full 12-session package to complement the structure of the training modules. But if you sign up for regular training and decide LATER that you want some additional help with a lesson, you can always upgrade then.

Q: CAN YOU HELP ME BECOME CERTIFIED AS A CPO?

A: Yes. Our training / coaching / mentoring programs include detailed information about what's involved in taking the CPO exam (in the lesson on on developing credibility) -- you will understand the number of client hours you must have under your belt, the educational credentials you must have obtained, and the core competencies you must have developed in order to pass the test. You can't really take the exam until you've been in business about 1-2 years, and that's by design -- you must have a certain level of field experience in place before you sit for the test. But our training is meant to help organizers get started more quickly, log those client hours faster, and develop those core competencies with greater ease, so they can take the test sooner and actually pass it the first time around.

Q: WHAT IF I NEED HELP WITH OTHER PERIPHERAL ISSUES?

A: You can get all the help you need to learn how to be a successful organizer through the "OnlineOrganizing Academy." Even if you're not interested in training, we still offer a number of tools that cover every aspect of STARTING an organizing business -- from creating a contract to to marketing your services to structuring your first client appointment. Our toolkits provide you with hundreds of TEMPLATES, sample agreements, invoices, contracts, tracking sheets, and forms that you can use in your business -- much better than re-creating the wheel! If you need a customized logo or a website designed specifically for Professional Organizers, we can help. And be sure to check out our business start-up discount packages, offering everything you need to take off and succeed as an organizer, and one low flat price.

Q: WHO ARE YOU AND WHAT QUALIFIES YOU TO TRAIN NEW ORGANIZERS?

A: My name is Ramona Creel, I have been a Professional Organizer since 1998, I am a Golden Circle Member of the National Association Of Professional Organizers (NAPO), and I am the original founder of www.OnlineOrganizing.com. I spent a number of years phone-coaching new organizers before laying my thoughts down on paper, and have used my training program to educate scores of "newbies" to this industry. I created this training program because I found that most "how-to-be-an-organizer" guides simply involved students reading about another organizer's experiences -- stories which didn't necessarily apply to their situation. I found that organizers had more success if they were given some basic information about the topic at hand (marketing, direct client appointments, setting up fees and contracts, etc.) -- then challenged to think about how they would structure their own businesses. The model here is one where you work through the issues and problems of running an organizing business from your perspective, then receive feedback on your ideas, as well as suggestions for expanding them.

Q: HOW DO I SIGN UP?

A: Just select the training program PACKAGE that best suits you on our enrollment page, choose the COURSES you want to include in your package when you get to our shopping cart, and complete the checkout process paying for your purchase. You will be able to download your lessons immediately, so you can get started right away



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