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Blog: Use Your Space & Conquer Office Workflow
 SOHO Businesses & Workflow
Last week I posted my interview with one of the most highly sought-after speakers and Professional Organizers in the U.S., Jocelyn Coverdale. This week I'm taking an excerpt from the interview, and I'm highlighting the principles and tools of Lean Office for SOHO businesses.
Q. How can a small office/home office (SOHO) business benefit from Lean Office?
A. Coverdale - Small offices (and to a certain extent, home offices) can apply the 5S Lean Office principles to improve the flow of activities that are at the core of their businesses. In a nutshell, the 5 "S's" in the process are as follows: sort (the useful from the unnecessary), shine (create a clean work environment), set (find the right place for everything); standardize (planning, scheduling, creating guidelines and documentation, and preventative maintenance), and sustain (make "Lean Thinking" routine, carry out work audits, collect and review metrics, and applaud the results).
Coverdale - There are also clearly defined tools in the Lean Office process that small offices can use effectively, including Kaizen events (continuous improvement; a daily process of spotting and systematically eliminating waste), process maps, visuals and diagrams that define standard processes, checklists, and evaluation tools.
On my organizing projects I focus on the activities that are at the core of my client's business. I support and encourage the use of tools such as process maps, which define standard processes in a visual way, and even simple checklists to help work flow between employees and throughout the office. Here are some pictures of me at a client location discussing workflow.
posted on: 8/31/2009 8:30:00 AM by Heather Cocozza
category: Business
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Use Your Space & Conquer Office Workflow
by Heather Cocozza
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About Heather:
Heather Cocozza is a Professional Organizer who organizes and designs tailored home and office solutions. She is on the National Association of Professional Organizers (NAPO)-WDC Board of Directors 2009-2010 and is the owner of Cocozza Organizing & Design, LLC. Prior to her organizing career, Heather Cocozza worked 13 years at IBM and PricewaterhouseCoopers as an ERP Project Manager and at times traveled extensively while her "virtual" twins were between the ages of 0 to 3.
Heather's Website:
CocozzaOrgDesign.com
Great Songs
- "Takin' Care of Business" by Bachman-Turner Overdrive
- Do Ya - Electric Light Orchestra (ELO)
- I Got a Feeling - Black Eyed Peas
- You Ain't Seen Nothing Yet - Bachman Turner Overdrive
- Give a Little Bit - Goo Goo Dolls
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