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Blog: Life Management

With today's rising costs a dry cleaning bill can add extra burden to other more pressing needs.  Then, not only can it be costly to have lots of dry cleaning, but it can also be extra time and frustration when the items cleaned come back in worse shape than when you took them in.  You know, your designer slacks are now designer knickers!  Or your black and white polka dot dress has new and unusual brown dots added to the pattern. 

You squeeze it into your schedule to make another trip back to the shop and you're informed, "They were like that when you brought them in," or "The manufacturer's instructions were wrong," or "We have no record of that particular garment."  Pass the buck comes into play as everyone blames the last person who touched the clothes. 

Actually, about half the time, the manufacturer truly has mislabeled the garment.  In another 25% of the cases, you caused the damage, perhaps by trying grandma's home remedy that permanently set the stain or caused discoloration.  Then, the remaining 25% of the time, it's the cleaner's fault, usually because of wrong chemical or rough scrubbing.  Whether right or wrong, you usually can't collect more than a fraction of the item's value. 

So, what's a customer to do?  Begin by always reading the manufacturer's label carefully.  Should you have any questions, ask your cleaner to run a test on a part that won't show.  Whatever you do, don't experiment with cleaning solutions at home; unless you really don't care what happens to the garment, and get the stained item cleaner as soon as possible because certain stains set harder the longer you wait. 

Finally, remember to keep all receipts from the store where you purchased the clothing in case you have a valid reason for return and refund.  Next week we'll hang up this miniseries on being taken to the cleaners vs. going in well advised, so check in for some "Plan ahead" tips.

posted on: 4/3/2012 12:00:00 PM by Judy Warmington
category: The Mental Side

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Life Management

by Judy Warmington

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Judy Warmington, Woman Time Management (owner) -- Busy wife, mother of three adult/married children, grandmother of 10 (5 boys and 5 girls!), former high school teacher (M.A. from W.M.U.), Speaker, Author, Radio Personality, and Trainer of Professional Organizers.

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