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NEW! - Keywords For This Page:   Delegation - Boundaries

Delegation Checklist


Feel free to use this tip sheet / checklist as you tackle your own ""do-it-yourself"" organizing projects. If you would like to REPRINT or DISTRIBUTE this information, please click here for reprinting instructions.


CHOOSE THE RIGHT PERSON FOR THE JOB

  • the best qualified who and will delivery the best results
  • or the individual who will benefit most from being given the job
  • delegate to develop skills that can be used later on

ENOUGH INFORMATION

  • show how the work fits into the overall operation
  • point out the "win-win" -- what's in it for the delegatee
  • give a clear picture of what you want to accomplish

ESTABLISH PARAMETERS

  • decide on conditions and terms of completion before delegating
  • be clear about your requirements and boundaries
  • don't wait until after delegating to impose controls

FULL AUTHORITY FOR DECISIONS

  • make the delegatee responsible for completion of the project
  • allow delegatee to make crucial decisions
  • make it clear to others that delegatee is in charge

GIVE BACKUP SUPPORT

  • there is a difference between rescuing and supporting
  • let delegatees know they doesn't have to their fight battles alone
  • be on delegatee's side when dealing with clients, colleagues, etc.

GUIDANCE WITHOUT INTERFERING

  • point out the roadblocks your delegatee could encounter
  • don't offer to do the work for the delegatee
  • help your delegatee to come up with his or her own solutions

KEEPING FOCUSED ON RESULTS

  • don't micromanage, being too particular about how the job is done
  • give delegatee the freedom to decide on the process
  • except in industries with tight regulations over procedures

LEARN TO DELEGATE THROUGH DIALOGUE

  • delegate in an environment that is conducive to explaining
  • minimize interruptions and give the delegatee your full attention
  • encourage suggestions, questions, and comments

MAKE THEM ACOUNTABLE

  • establish solid deadlines, not open-ended completion dates
  • be as specific as possible about when a product is due
  • set sub-deadlines for completing milestones along the way

MILESTONES AND CHECK-IN DATES

  • be aware of the status of the project, but don't hover
  • keep a delegation log to track the status of delegated items
  • delegatee report in to you on previously agreed-upon dates

OFFER FEEDBACK

  • don't focus on what's wrong
  • focus on what can be done to improve it
  • give positive and corrective commentary

PROVIDE ADEQUATE RESOURCES

  • point the delegatee in the right direction
  • create a list of resources that could be useful
  • contact colleagues to let them know delegatee may need their help

STAY AWAY FROM REVERSE DELEGATION

  • don't let the work be delegated back to you
  • listen to problems without assuming responsibility for solving them
  • keep the focus on the delegatee and his / her ideas and solutions

WHEN CREDIT IS DUE

  • don't take the credit for your delegatee's work
  • accept responsibility if delegatee hasn't skills to complete the task
  • don't treat your delegatee as a scapegoat if unsuccessful

 


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