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Choosing A Professional Organizer

Feel free to use this tip sheet / checklist as you tackle your own ""do-it-yourself"" organizing projects. If you would like to REPRINT or DISTRIBUTE this information, please click here for reprinting instructions.


  • How long have you been a Professional Organizer?
  • What is your educational background?
  • What kind of work did you do before becoming an organizer?
  • Why did you become a Professional Organizer?
  • Are you a member of NAPO? Any other professional groups?
  • Do you have any relevant certifications or distinctions?
  • Can you provide me with 5 client references that I may contact?


  • Do you have a "minimum" size job?
  • What is a standard length session? How often would we meet?
  • What is your organizing philosophy?
  • What is expected of me during work sessions? What can I expect of you?
  • Do you provide supplies? Will you shop for supplies? What is the fee?
  • Do you bring in assistants or work alone?
  • Can you refer me to other related services if I need them?
  • Do you assign "homework" between organizing sessions?
  • Would we work in person or over the phone?


  • Do you charge by the hour, the day, or the project for your services?
  • Do you charge for travel? How much?
  • Do you guarantee your work in any way?
  • Do you have a cancellation policy? What is it?
  • Do you charge extra to work nights or weekends? Any other fees?
  • Do you offer a free on-site consultation? If you charge for it, how much?
  • Do you have a written contract or letter of agreement?
  • Are you insured or bonded?


  • What business or corporate organizing services do you provide?
  • What residential organizing services do you provide?
  • Do you put on workshops or speaking engagements?
  • Do you work with seniors? Children? Students?
  • Do you work with ADD / ADHD or chronically disorganized clients?
  • Do you work with disabilities? Learning disorders? Traumatic brain injury?
  • Do you work with groups or just individuals?


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