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July 2002 - Effective Communication
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"The art of communication lies not in speaking or writing to be understood, but rather in speaking or writing so as not to be misunderstood!"
- Leo Turner
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This Month's Featured Articles
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"Are You Listening?"by Annette Richmond
90% of communicating is how you listen -- but are you really listening effectively? Here are some tips for improving your listening and basic communication skills.
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"Being An Excellent Listener"by Clare Albright
Listening is active -- it's more than just sitting still while someone talks to you. Here are ten tips for moving away from passive listening to the next communications level.
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"Communicating With Children"by Clare Albright
Trying to get information across to a child can seem like a challenge. But communicating with kids isn't a special talent -- you just have to talk on their level.
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"Does Your Body Language Get In Your Way?"by Marjorie Brody
It doesn't matter how good your sales pitch is if your body language isn't appropriate -- learn how to turn those non-verbal cues to your advantage.
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"Hearing And Being Heard"an interview with Susan Longley
If you are trying to develop your communication skills, take a few lessons from coach Susan Longley as she teaches you to create meaningful dialogues with your clients.
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"Hello Saturn! Hello Neptune!"by Sandra Ford Walston
Sometimes, you just feels like to you are talking to someone from a different planet. Learn how different communication styles can get along in the real world.
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"How To Negotiate Effectively"by Rhoberta Shaler
During most communications, each side is trying to get their way -- but you can create a win-win situation by learning how to compromise without conceding.
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"Put Your Detective Skills To Use"by Ethel Cook
Communicating is a bit like being a detective -- you need the right tools and deductive techniques in order to uncover the bits of information that are useful to you.
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"The Language Of Sales"by Marjorie Brody
Selling requires a different style of communication -- than other conversations. Here are some suggestions for creating a meaningful sales dialogue.
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