Terms Of Agreement - Product Listing


PARENT COMPANY

www.OnlineOrganizing.com is a service mark of Bradford, LLC (hereinafter known as "Bradford").

PURPOSE OF AGREEMENT

This agreement governs all interactions related to the sale of organizing products on this website.

SUBMISSION OF APPLICATION

Submission of this form constitutes an application for sale of your organizing products on our website. The staff at Bradford may approve or disapprove of your submission (text and/or graphics) at our sole discretion. Bradford reserves the right to refuse to sell any product on our website for any reason. You will be notified in writing if your application is rejected. If your application is rejected, you are welcome to address the reasons for rejection and reapply at any time.

SUBMISSION OF GRAPHICS AND SUPPORTING DOCUMENTS

You must submit your customer testimonials, logo, and any other graphic representations before your product will be posted. You must also submit a sample of your product to be used for marketing purposes and for the creation of your product description. Once submitted, samples can not be returned to you, even if your product is not ultimately listed on our website. If you cannot submit your graphics electronically you must send in a hard copy (photos and graphics in camera-ready format). Your artwork and photos cannot be returned, so please do not send your only original. Mail your supporting documents, along with a printed copy of the advertising registration form, to www.OnlineOrganizing.com / 3120 S Business Drive / BOX 273 / Sheboygan, WI 53081.

LIMITED LIABILITY

Bradford assumes no responsibility for the quality or safety of any goods sold by another company on this website. Bradford assumes no liability for any injury or harm which might result from the products sold by other companies on this website. Bradford disclaims all warranties, express or implied, relating to the products or services sold by other companies and purchased through this website including without limitation any implied warranty of merchantability, or fitness for a particular purpose or arising by statute, law, or trade dealing or usage.

INDEMNIFICATION

You, as a participating professional/company agree to indemnify and hold Bradford harmless from all claims, demands, and causes of action of any nature arising out of or based upon the products or services purchased through this website.

GIFT CERTIFICATES

Bradford will broker gift certificates for participating professionals/companies. The participating professional/company is responsible for determining the value of the gift certificate, the expiration date, and any tracking code or offer number. No returns will be accepted on gift certificates.

PAYMENT

Bradford will accept and process credit card, cash, check, or purchase order payment for any items purchased over our website. The client will be charged for the cost of the product, shipping, and sales tax (for sales originating in the state of Georgia). Once payment for an order is processed, the supplier will be sent written confirmation of the order via e-mail. This confirmation will include a list of the items ordered, shipping information, and an itemized explanation of the payment received. At the end of the month, the participating company may either charge the Bradford company credit card for monthly orders, or they will receive payment through Paypal for their monthly sales. The amount paid to the vendor will equal the retail cost of the product and shipping (minus any previously agreed-upon discounts), less a 25% fee (to cover credit card processing and administrative expenses).

SHIPPING

Each product will be shipped directly from the supplier to the customer. Once payment for an order has been processed, the supplier will receive an email with shipping instructions and a packing slip for that order. This packing slip will list all of the items ordered and provide return instructions. The supplier is responsible for including the packing slip in with the shipment -- as well as notifying Bradford that the order has been shipped via our automated vendor shipping confirmation form. Payment for that month's sales may be delayed if any of these conditions are not met in a timely fashion.

TIMELY SHIPPING

All products are expected to be shipped by the supplier within 2 business days after the order is placed -- and are legally required by Visa and Mastercard to be shipped within 6 days after the order is placed. If the supplier offers 2-3 day shipping as an option, packages must be shipped by the end of the next business day after the order is placed. "Shipped" is defined as having not only mailed the product to the customer but also completed the vendor shipping confirmation form with all applicable information (including tracking number if there is one). Failure to ship by the end of the 6th day after an order is placed will result in a penalty of 5% of the amount charged to the customer for the product and shipping -- per day -- to be subtracted from the vendor's payment for that order.

SHIPPING CONFIRMATION FORM

The supplier is responsible for notifying Bradford that the order has been shipped via our automated vendor shipping confirmation form -- using the link included in the order email. The entire form should be completed for each order -- including the date shipped, the expected arrival date, the shipping method, and (where applicable) a tracking number. Tracking numbers are optional on packages shipped via USPS, but are required on all orders shipped via UPS, FedEx, DHL, and Canada Xpress Post. Shipping confirmation forms for these orders that do not include the tracking number will be considered incomplete and treated as not submitted.

PROBLEMS WITH THE SHIPMENT

The supplier will be responsible for resolving any problems with delivery, damage to goods during shipping, or other issues related to shipping. In the case of a damaged item, the supplier will be responsible for providing the customer with a return mailing label -- or issuing a call tag -- to have the merchandise returned. The supplier will also be responsible for shipping a replacement to the customer immediately upon receipt of the damaged item. In the case of merchandise shipped without tracking that gets lost in the mail, the supplier will be responsible for shipping a replacement to the customer if the original package is not received by the estimated arrival date. The supplier may choose to include tracking with the shipping cost for a product or not, but is fully responsible for fulfilling orders that are not able to be tracked and are misdelivered by the shipping service.

OUT OF STOCK ITEMS

The supplier will be responsible for notifying Bradford if an item is out of stock or no longer being manufactured. It is expected that the supplier will notify Bradford prior to running out of an item. If the supplier waits until an order is placed for an item to list it as out of stock or no longer available, Bradford may opt to cancel the customer's order. In this situation, the supplier will be assessed a fee equaling the credit card merchant fees paid by Bradford for that order.

OUT OF TOWN

If a supplier plans to be out of town for more than 2 business days, he/she will need to notify Bradford at least 48 hours prior to the trip. If the supplier offers 2-3 day shipping as an option, he/she must notify Bradford about any absences longer than 24 hours. The supplier may either provide Bradford with the email address of someone else who will handle orders during their absence -- an assistant, friend, family member, etc. -- and Bradford will make sure they receive a copy of the orders that come in. Or, if there is no one else to handle orders, Bradford will mark the supplier's product as out of stock for the duration of the absence. The supplier will then be responsible for notifying Bradford when he/she has returned to town.

RETURNS

Bradford will provide a replacement or a refund for the cost of the product (minus any shipping and sales tax) in any situation in which a client purchases a faulty, defective, or unsatisfactory product through this website, provided that the product is returned within 30 days of purchase. However, there will be no refunds (only replacements) on damaged or defective:

The client will be responsible for returning the product to the address from which it was shipped and completing the online return confirmation form explaining the reason for return before receiving a refund. Upon receipt of the written refund request from the client, Bradford will contact the supplier to confirm that the product was returned. Upon confirmation that the product has been returned, a refund will be credited to the client's charge card, and written notice of the refund will be sent to the client. Bradford will then subtract the cost of the returned product (minus shipping) from the vendor's next sales check. Any other problems related to the quality or safety of a product must be handled between the client and the supplier. Bradford assumes no liability for the products sold by other companies on this website.

CUSTOMER CONTACT RIGHTS

Bradford retains full right to the customers that are generated through this website, including the customer's contact information and the relationship with the customer. The supplier agrees not to solicit or contact the customer in any way without explicit prior consent from Bradford. The supplier will not include any of his/her own packing slip or marketing materials in with the shipments that are being sent out on behalf of Bradford -- nothing should be enclosed in the drop-shipment besides the OnlineOrganizing packing slip, directions or specifications for the product, and any warranty information.

SANCTIONS

If the client feels a product is of poor quality or a supplier has provided poor customer service, he/she may submit a complaint to Bradford, to be considered when reviewing the inclusion of that product in our online catalog. Any other sanctions against the supplier are the responsibility of the client. If a supplier fails in any way to uphold these terms of agreement, his/her products may be removed from our online catalog. Product sales privileges may be revoked at any time at our sole discretion. You will be notified in writing if your product is removed from our catalog for any reason. The supplier will be held responsible for reimbursing Bradford for any products returned within 90 days of the termination date.

Bradford reserves the right to take other appropriate legal actions when deemed necessary. This agreement shall be deemed to have been entered into in the state of Georgia, and Georgia law shall apply to the interpretation and enforcement of this agreement. You agree to submit yourself to the jurisdiction of the courts of the state of Georgia for all actions arising out of this agreement.

AGREEMENT

By submitting this product listing request, the participating professional/company acknowledges, understands, and accepts these terms of agreement.