HOSPITAL CONCIERGE NICHE

Presented at the 2007 International Concierge And Errand Association conference, this 90-minute workshop discusses hospital concierge as a specialty, and what is involved in this exciting niche within the industry. It is available as either an "instant download" audio recording (in MP3 format which can be played on any computer or MP3 player) or as a CD.

All hospital concierges are not created equal. According to experts, creating an un-distracted workplace is key to a hospital's organizational effectiveness. It improves culture, morale, productivity, and often most important, outcomes. Whether this is based on employee satisfaction, customer satisfaction or patient satisfaction -- a properly designed and implemented Life Management (concierge) program is key to enhancing the effectiveness of any hospital organization.

Todd Wheeler is the CEO of Hospital Concierge of America. He provides the guidance, the programs and the services that enable hospitals, companies and people to focus on their businesses and their lives while leaving the details to professionals.

If you are interested in more ICEA workshops, check out the full listing -- and look for our "complete conference recording" sets (save at least 10% when you buy the full year's set of recordings, where available).