PERSONAL SHOPPING SERVICE

Presented at the 2007 International Concierge And Errand Association conference, this 90-minute workshop explains how personal shopping can fit into and enhance the services you currently provide through your business.

It is available as either an "instant download" audio recording (in MP3 format which can be played on any computer or MP3 player) or as a CD.

Are you considering adding personal shopping to your services? In this session you will learn: the difference between errands and personal shopping, how to identify your target market for personal shopping, how to set your fees, how to handle the cost of merchandise and reimbursement, what to do if a client says "here just take my credit card," what training you need if any, and tips on handling difficult clients.

Indra Books -- owner of On The Go 4 U, LLC, Personal Shoppers And Concierge Service -- is an expert in life management and a former Vice President of ICEA. With a background in fashion, music and the arts, travel, education, technology and management, she brings a unique combination of skills required to provide valuable stress reducing services to her clients. As a former DC Metro commuter, beleaguered by too many "to do" lists and not enough time, Indra understands what her clients need.

If you are interested in more ICEA workshops, check out the full listing -- and look for our "complete conference recording" sets (save at least 10% when you buy the full year's set of recordings, where available).