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Business Solutions Using Outlook 2007 with Business Contact Manager is written by Productivity Consultant, Laura Leist, CPO. Laura has over 15 years of experience consulting on Microsoft Outlook and she truly understands the challenges small business owners experience on tracking and organizing all of the customer information.
Business Contact Manager is included in the Professional, Small Business and Ultimate versions of Microsoft Office 2007. It is a CRM (Customer Relationship Management) program designed to be used with 50 or fewer users. BCM can be used as a stand-alone CRM on one computer, installed on a server for employees to access or in a peer-to-peer configuration.
This 225+ page book is a step-by-step guide that includes screens shots that shows you how to customize BCM every step of the way. This book will do much more than just teach you "how" to use each component of Outlook; instead it will teach you how to use all of the components together to create a system that you can use to effectively manage client information. It will also teach you "why" you want to do this.
This book includes chapters on all of the components in Microsoft Outlook 2007, including:
- Business Contacts
- Accounts
- E-mail
- Calendar
- Tasks
- Notes
Please see the informational pop-up below to find out what this exciting book has to offer!
LBB1007 -- $45.00 (plus S&H)
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